Telecom Solutions
Accelerate your digital journey with Tata Tele's secure, scalable, and high-performance connectivity services. From Internet Leased Lines, SD-WAN, MPLS VPN, Cloud Connect, Enterprise Wi-Fi, and Broadband to SmartOffice solutions, IKS delivers reliable networking infrastructure for modern businesses.
Technology Partner: Tata Teleservices
Modernize your business communications with, SIP Trunk, PRI, SmartOffice, WhatsApp Business, Deliver seamless customer engagement, cloud telephony, omnichannel communication, and enterprise-grade voice connectivity with scalable and secure solutions.
Solutions
- PRI
- SIP Trunk
- SmartOffice
- International Bridging
- WhatsApp Business
Boost customer engagement and brand credibility with 1800 Toll-Free and 1600 Universal Access Numbers. Provide seamless, nationwide connectivity, improve customer experience, and ensure easy access to your business through memorable contact numbers.
Key Benefits
- Enhanced Customer Experience (CX)
- 24x7 Customer Accessibility
- Nationwide Reach
- Intelligent Call Routing
- Increased Brand Trust & Visibility
- Ideal for BFSI, Insurance, Healthcare, Retail & Enterprises
Network & Security Solutions on Opex
Deploy enterprise-grade connectivity, security, voice, and collaboration solutions without heavy upfront investment. With the OPEX model, businesses pay a fixed monthly fee while benefiting from scalable, managed, and future-ready telecom services
Key Benefits
- Lower CAPEX
- Predictable Costs
- Faster Deployment
- Easy Scalability
- Managed Services
- Better ROI
Hosted IVR
Change the game in your favour in today’s competitive marketplace, by giving your customers the best experience when they deal with you. Turn towards leasing out Hosted Interactive Voice Response to achieve this seamlessly, and that too at reduced business costs.
SMS Solutions
It’s vital for businesses to connect with their customers via various channels. Our SMS solutions help businesses keep their communication alive via SMSs without any hassles. Backed with enhanced data security, we customise our solutions to match unique business requirements and round-the-clock support. With a transparent billing platform, charges are solely on the basis of messages delivered to handsets.
Voice Services
Centrex
The evolving business landscape calls for a fully managed telecommunication service and the Tata Tele Business Services (TTBS) Centrex solution offers your business just that. With the TTBS Centrex solution, enterprises get a fully managed telecommunication service, be it at new premises or while replacing/ enhancing an existing system, with minimal or no capital expenditure. Our IP Centrex connectivity simulates an EPABX to provide features of an advanced EPABX without investing in one. The TTBS Centrex phone system uses its own compatible lines for continuous service backed up by industry 1st SLA commitment.
PRI
Seamless connections that evolve with growing needs are the need of the hour. With the flexibility to upscale to any bandwidth, PRI is here to transform business connectivity. PRI services provide a full featured, 2-way connectivity between ISDN compatible PBX or Key System and the Public Switched Telephone Network (PSTN). Our unmatched SLA offering includes network service availability of 99.5%, a complaint MTTR (Mean time to resolve) of 4 hours and service credits in case of commitment breach. It reduces points of failure and manages networks with fewer channel equivalents.
SIP Trunk
Businesses today look for tested and reliable interface solutions to transmit voice and data in a cost-effective manner. Bridge the communication gap with a comprehensive suite of solutions that offers industry first SLA-backed Session Initiation Protocol (SIP). Our trunk solution is an advanced voice connectivity product, with the best-in-class IP solution which replaces traditional multiple fixed PSTN lines with a single physical link that can support up to 1500 simultaneous calls. It is easy and cost-effective to scale by reducing need for maintenance and additional hardware. Our unmatched SLA offering includes network service availability of 99.5%, a complaint MTTR (Mean Time To Resolve) of 4 hours and service credits in case of commitment breach.
SmartOffice
Power-up your new office or a branch without the hassles of investing in multiple devices or approaching multiple service providers. SmartOffice® is an innovative single box solution that gives businesses access to Voice, Data, Storage, and Apps. With SmartOffice®, a business no longer needs to invest in multiple devices or approach multiple service providers to set up a new office or a branch operation. This affordable, reliable, easy-to-deploy solution makes it a perfect decision for those looking to make a smart choice.
International Bridging Service
Stay connected with your teams spread globally with International Bridging Service (IBS) without having the ISD facility on their phones. IBS offers bridging facility to organisations so that they can connect to any international location or conference bridge. It provides a centralized bridge facility for all your conferencing needs in a cost effective and flexible manner.
Marketing Solutions
Toll Free Services
Businesses are investing in smarter and faster ways to reach out to their customer base. They are looking to enhance their customer experience with efficiency and lower operating costs. Take the leap to better customer accessibility with an easy-to-remember 1800 and 1860 number series that streamlines communication and offers 24/7 support. Providing consistent, quality customer service has never been easier.
Call Register Services
Stay ahead of your competition with an automated, reliable, and scalable solution that gives you caller information instantly. Stay well-informed and get real-time insights on performance such as surveys, polls or feedback. Reach customers and prospects faster without any cost of associated infrastructure. Keep your finger on the pulse of your business.
Hosted IVR
Change the game in your favour in today’s competitive marketplace, by giving your customers the best experience when they deal with you. Turn towards leasing out Hosted Interactive Voice Response to achieve this seamlessly, and that too at reduced business costs.
Hosted OBD Service
New-age businesses believe that consistent communication is the key to competitive growth. Hosted OBD Service enables you to reach and engage with multiple users via accurate voice messages and targeted voice campaigns. This cloud-based communication solution offers easy, scalable, user-friendly methods and allows you to run your operations without the need to invest in expensive hardware.
SMS Solutions
It’s vital for businesses to connect with their customers via various channels. Our SMS solutions help businesses keep their communication alive via SMSs without any hassles. Backed with enhanced data security, we customise our solutions to match unique business requirements and round-the-clock support. With a transparent billing platform, charges are solely on the basis of messages delivered to handsets.
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